Mercure Daventry Court Hotel 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.0/5 971 أراء

Mercure Daventry Court Hotel - Image 1
Mercure Daventry Court Hotel - Image 2
Mercure Daventry Court Hotel - Image 3
Mercure Daventry Court Hotel - Image 4
Sedgemoor Way, NN110SG DAVENTRY, United Kingdom

الوصف

خدمات الفندق الإضافية

  • Nearby landmarks include Silverstone and Althorp House

  • Convenient location in between Rugby (8 miles) and Northampton (14 miles)

  • Short walk to the picturesque Daventry Country Park

  • 15 purpose-built meeting rooms accomodating up to 700 people

  • The Fuel bar & restaurant features international cuisine

الإقامات المتوفرة لدينا

موقع الفندق

Mercure Daventry Court Hotel

Sedgemoor Way
NN110SG DAVENTRY
United Kingdom

نظام تحديد المواقع العالمي (GPS):52.277966, -1.164335

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

FUEL

Our restaurant offers a variety of dining options in relaxed surroundings.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.0/5  971 أراء

تقييم TripAdvisor  3.5/5  726 أراء

Brilliant service by Florin

ملاحظة Tripadvisor 5.0/5

sophiajaner تقييم TripAdvisor المعتمد

We checked in with Florin at 1am after a long drive and received friendly and efficient service from start to finish. Florin was really helpful and assisted with our parking and room needs without us needing to ask. Spacious room equipped with everything we needed for a short stay

Best Smile Best Coffee

ملاحظة Tripadvisor 5.0/5

Damian C تقييم TripAdvisor المعتمد

Keri was super helpful, the first coffee was not correct in her opinion and so she poured another, nothing was too much trouble.

Dear damiancK465CX, Thank you for the great 5 Star review. We are delighted and extremely grateful that you have mentioned Keri who will be so happy to hear that you complimented her helpfulness and service and you enjoyed your coffee in the end, we do hope to see you again very soon. Warm Regards, Steven Flower

Kim B

ملاحظة Tripadvisor 5.0/5

shaunwbower62 تقييم TripAdvisor المعتمد

Kim B is an absolute superstar. So attentive and couldn’t do enough to look after our group during our stay. Thank you I will certainly eat in the restaurant again

Dear shaunwbower62, Thank you for the great 5 Star review of our hotel, facilities and service ! We are delighted and extremely grateful that you have mentioned Kim B who will be so happy to hear that you and your group enjoyed your stay and dinner, we do hope to see you again very soon. Warm Regards, Steven Flower

Wouldn’t rush back…

ملاحظة Tripadvisor 3.0/5

320amiet تقييم TripAdvisor المعتمد

On arriving the reception was full of conference guests on a tea break as well as some checking in - the reception desk was 4/5 people deep. The advisor asked for my surname and frantically looked through his box….only then to say your with the conference? No I'm not, flustered as if it was my fault that he wasn’t aware but if I’d got so much as a hello I might of said - he found my details, said sign here and told the lady next to him that this was for me - this being the room keys which she promptly placed on the desk - no here you go, no your room is, no directions are, no breakfast is served at, the bar is etc. nothing not a word - I looked at her and said is that it - she said yes. So off we wandered in an unknown direction to find our room - of which we felt was the equivalent to walking the runway at stansted. Anyway room itself was clean and tidy no complaints there aside from the beds are rock hard! And it is very hot, there is no temperature control in the room. We were there for a wedding so several in our party were turning up, an elderly uncle of 87 years had to walk the stretch to the rooms 3 times as his key card did not work! 3 times! We sat in the bar, staff very friendly and attentive however soon the conference was over and around 100 people were queuing for the bar - staff could not go any quicker but a few more of them would have been handy. We’d been in the bar for around 3 hours - waiting for the restaurant to open - by chance we saw some food come out to the bar area and asked if we could order here to which we could! If only we knew! We ordered food. An hour later I asked at the bar if they knew how long it would take - the bartender said I’m so sorry the order didn’t reach the kitchen - he’ll send it through now. He asked his manager if we could be compensated at all - we got given a welcome drink card each. Great thanks very much however the exceptions were spirits….we’d only been drinking spirits so the bar refused our drinks request - I returned to reception where they were issued and the girl said it should just be any drink just tell them that. Back to the bar I went, where they said no she should not of told me that! Anyway she then got authorisation for house vodka or gin to be issued. Great I’ll have two - no you can only have one? The welcome drink voucher clearly stated a drink for you and your guest which I highlighted to the girl - we laughed and said imagine if we had six kids they could all get one - anyway it was still a no - just one! Food came out swiftly, however three orders were wrong and were sent back. By this time we were so over it we had one drink and returned to the rooms to watch the very basic TV.. I gather the conference members were in the same area as us as all night you could hear conversations and doors shutting. 5.30am I was kindly woken by the police outside my door who were waking up Adam from the floor corridor- he was been removed from the hotel for criminal damage - maybe these conferences should have a drink limit? Anyway back to sleep then 7am was the room service trolley collecting the empties from outside peoples doors - I mean they’d been there since 4pm the day before so why 7am I do not know! Off to the wedding and a return taxi is provided by the hotel - it was there when scheduled and no problems. A much quieter night in the hotel as the conference was over, the corridor was still quiet at 9am wahoo. Breakfast was good no complaints. Overall I feel this hotel is very much corporate based. They focus their attention to the big parties other than individual bookings. I had emailed the hotel in regards to my booking request which was ignored, I had to call a week later to ask if they had capacity - after booking I also then found it’s cheaper on booking.com than direct! They could maybe do with some new mattress toppers, I have a habit of stripping a bed prior to my departure as feel it makes the housekeepers day…however I wish I didn’t in this instance to then see what I had slept on!

Dear 320amiet, Thank you for taking the time to tell us about your experience at the Mercure Daventry Court Hotel. I am so sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns and your points noted have been addressed with the team whom are equally disappointed that these issues occurred and have put in place the necessary corrective training. It is our hope that you will give us the opportunity to better serve you in the near future. Kind regards Steven Flower

Aleksandra 🙏

ملاحظة Tripadvisor 5.0/5

Richard H تقييم TripAdvisor المعتمد

We had a super positive meeting and our host Aleksandra was extremely helpful and attentive., thanks 🙏 The facility is perfect for our group and the hotel is well located not far from the M1 allowing easy access for our regional team. This is a third visit to this location .

Dear Z8478FUrichardh, We very much appreciate your comments regarding your recent meeting. It is always a pleasure to receive positive feedback and I will share your comments with our team, especially by Aleksandra who will thrilled to know that you have mentioned her. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards Steve

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